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Promotional codes allow newsletter subscribers, for example, to enjoy additional benefits. If you have a promotional code, simply shop as usual, proceed to the checkout and complete your purchase. At the end of the checkout process, you’ll have the option to enter the promotional code. If you do so, the discount will be automatically deducted from the total amount.
https://zigarrenversand.ch/en/Shop-FAQ/Shop/How-do-I-redeem-a-promotional-codeYes, we do. These make the perfect gift or special surprise! You can find the gift vouchers here:
https://zigarrenversand.ch/en/Shop-FAQ/Shop/Does-zigarrenversand.ch-also-offer-gift-cards-or-vouchersYou can redeem the gift voucher either in your basket or when completing your order. To do so, enter the code in the field and confirm by ticking the box.
https://zigarrenversand.ch/en/Shop-FAQ/Shop/How-do-I-redeem-a-gift-voucher-on-zigarrenversand.chUnfortunately, we do not offer a general gift-wrapping service. However, you can have cigars delivered in a gift box. You can find the gift boxes here: Gift boxes
https://zigarrenversand.ch/en/Shop-FAQ/Shop/Can-I-have-my-order-gift-wrappedBy the way, if you’d like to treat someone, you can have the selected items sent to a different address by specifying an alternative delivery address. If you’d like, you can also include a personal message via the comments field when completing your order.
You can, of course, also shop at zigarrenversand.ch without registering. You can choose whether or not to create an account when entering your address.
https://zigarrenversand.ch/en/Shop-FAQ/Shop/Do-I-need-to-register-to-shop-at-zigarrenversand.chIf you decide to create a customer account, you can benefit from the following advantages:
- Quick and easy ordering, as all relevant details are already stored.
- Order history – see what you’ve already ordered and easily reorder at the click of a button
- Collect bonus points and simply redeem them as a voucher on your next order.
- Persistent shopping basket: When you are logged in, the items are saved in your shopping basket. If the order is not completed, the items will be reloaded into your shopping basket the next time you log in.
We’d love to offer you PayPal as a payment method. Unfortunately, PayPal’s terms and conditions prohibit the payment for tobacco products, which is why we’re unable to offer this payment method.
https://zigarrenversand.ch/en/Shop-FAQ/Shop/Why-can-t-I-pay-with-PayPalPlease always use the QR payment slip for payments. If you no longer have the payment slip, we’ll be happy to send you a new one. You can get in touch here: Contact
https://zigarrenversand.ch/en/Shop-FAQ/Shop/Bank-details-QR-payment-slipYou can choose to pay by Visa, Mastercard, American Express, Postcard, Postfinance, Twint, prepayment or invoice. The invoice is sent by email on the evening of the dispatch date. If you select payment by invoice, a QR payment slip will be attached to the invoice.
https://zigarrenversand.ch/en/Shop-FAQ/Shop/What-payment-methods-are-available-to-me- Visa, Mastercard, American Express (AMEX)
- Postfinance, Postcard
- Twint
- Prepayment (2% discount)
- Invoice (20 days)
Online purchases are anonymous; we do not know you. In order for us to offer payment by invoice, we need to minimise the risk of non-payment as much as possible. To this end, we carry out an automated credit check via Crif. If the result is negative, the option to pay by invoice will be hidden. A poor credit rating can have various causes and is not solely related to payment history.
If the ‘on account’ payment option is hidden for you and you would still like to order on account, please feel free to contact us by telephone or email.
https://zigarrenversand.ch/en/Shop-FAQ/Shop/Why-can-t-I-select-payment-by-invoiceIf the ‘on account’ payment option is hidden for you and you would still like to order on account, please feel free to contact us by telephone or email.
Yes that exists. If, for example, a whole cigar box or a cardboard case is purchased, you receive up to 8% discount compared to an individual cigar. In addition, orders over 80CHF are free of delivery charges and you automatically collect bonus points when purchasing, which can be redeemed later. Depending on the basket value, you can also select free items. If the order is placed by prepayment, you also receive an additional 2% cash discount.
https://zigarrenversand.ch/en/Shop-FAQ/Shop/Are-there-discounts-for-large-orders- up to 8% box discount on cigars
- free delivery from 80 CHF order value
- automatic collection of bonus points
- free items depending on basket value
- additional 2% cash discount for orders by prepayment