Can I track the status of my order?
As soon as your order has been packed and handed over to the post office, you’ll receive a dispatch confirmation by email. If you’ve created a customer account with us, you can also check the status online in your account.
https://zigarrenversand.ch/en/Shop-FAQ/Delivery/Can-I-track-the-status-of-my-orderFor orders weighing less than 250 grams, the parcel will be sent by standard post. With standard post, you will only receive a dispatch confirmation.
For orders weighing over 250 grams, you’ll receive a tracking number along with the dispatch confirmation, which you can use to track the current location of your order.