How do I reset my password?
You can reset your password by clicking the‘Forgotten password’link when logging in. You’ll receive an email explaining how to do this. If you encounter any problems, please feel free to contact us at any time and we’ll be happy to create a new password for you.
https://zigarrenversand.ch/en/Shop-FAQ/Questions-about-the-shop/How-do-I-reset-my-password