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I’m not receiving any emails from zigarrenversand.ch!

If you are not receiving emails from us, there may be two reasons for this:

  • Our emails end up in your spam or shopping folder. Depending on your email programme, you can mark our email address as ‘not spam’ or add the email address to your contacts. Sometimes, simply moving the email from the spam or shopping folder to your inbox is enough.
  • If you haven’t found the emails in your spam folder either, the address we have on file may be incorrect. In this case, you can contact us at any time so that we can correct it.